Cancellation Fee
(Canada & US Flight Tours) |
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What is the cancellation policy?
Long before your tour begins, Explorica makes reservations for each enroled participant, incurring many non-refundable costs. For this reason, we must charge cancellation fees.
In order to protect your travel investment in the event you need to cancel your tour, Explorica recommends purchasing its travel protection plan.
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The following cancellation policies apply: |
| If you withdraw this many days prior to departure |
You will receive a full refund for covered reasons minus the following amounts |
| More than 75 Days |
$100 Non-Refundable Deposit |
| 75-31 Days |
50% of All Fees + $100 Non-Refundable Deposit |
| 30 Days or Less |
100% of All Fees + $100 Non-Refundable Deposit |
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* If you notify us at least 14 days prior to your departure you will receive a $50 refund.
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All cancellation requests must be submitted in writing by email to cancellations@explorica.ca. For Canada flight tours, if you cancel and name a replacement participant in writing at least 60 days prior to departure, we will credit your account $75. For US flight tours, if you cancel and name a replacement participant in writing at least 76 days prior to departure, we will credit your account $75. Regrettably, we cannot refund late fees, bank fees, transfer fees, tickets and deposits for pre-booked events, or Travel Protection Plan cost, and we cannot transfer any payments between participants. Most participants will receive their refund within two to three weeks.
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| Reinstating Enrolment |
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Participants who have cancelled and then want to rejoin the tour must pay a $50 reinstatement fee, plus any difference between the old and new Tour Fees and travellers must also re-purchase insurance (if applicable). In addition, any reinstatement after 75 days prior to departure are subject to any applicable late fees and their enrolment is subject to availability and to all conditions governing late applications (if applicable). If no space becomes available, all original cancellation fees apply.
|
|
What is the cancellation policy?
Long before your tour begins, Explorica makes reservations for each enroled participant, incurring many non-refundable costs. For this reason, we must charge cancellation fees.
In order to protect your travel investment in the event you need to cancel your tour, we recommend purchasing a travel protection plan.
|
|
The following cancellation policies apply: |
| If you withdraw this many days prior to departure |
You will receive a full refund for covered reasons minus the following amounts |
| More than 95 Days |
$100 Non-Refundable Deposit |
| 95-31 Days |
50% of All Fees + $100 Non-Refundable Deposit |
| 30 Days or Less |
100% of All Fees + $100 Non-Refundable Deposit |
|
* If you notify us at least 14 days prior to your departure you will receive a $50 refund.
|
|
All cancellation requests must be submitted in writing by email to cancellations@explorica.ca. For Canada flight tours, if you cancel and name a replacement participant in writing at least 60 days prior to departure, we will credit your account $75. For US flight tours, if you cancel and name a replacement participant in writing at least 96 days prior to departure, we will credit your account $75. Regrettably, we cannot refund late fees, bank fees, transfer fees, tickets and deposits for pre-booked events, or Travel Protection Plan cost, and we cannot transfer any payments between participants. Most participants will receive their refund within two to three weeks.
|
| Reinstating Enrolment |
|
Participants who have cancelled and then want to rejoin the tour must pay a $50 reinstatement fee, plus any difference between the old and new Tour Fees and travellers must also re-purchase insurance (if applicable). In addition, any reinstatement after 75 days prior to departure are subject to any applicable late fees and their enrolment is subject to availability and to all conditions governing late applications (if applicable). If no space becomes available, all original cancellation fees apply.
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