{"id":3189,"date":"2016-10-06T11:49:35","date_gmt":"2016-10-06T15:49:35","guid":{"rendered":"http:\/\/www.explorica.ca\/blog\/?p=3189"},"modified":"2016-09-23T11:50:06","modified_gmt":"2016-09-23T15:50:06","slug":"general-faqs","status":"publish","type":"post","link":"https:\/\/www.explorica.ca\/blog\/general-faqs","title":{"rendered":"General Explorica FAQs"},"content":{"rendered":"<p>We stay in close contact with our group leaders and tour directors throughout the entire trip-planning process; from the first phone call to returning home, we are there every step of the way. Here are a few of the frequently asked questions that we get during the planning process:<\/p>\n<p><strong><span style=\"color: #f99901;\">Do you give group leaders an international phone?<\/span><br \/>\n<\/strong>We do not.\u00a0 We recommend all travellers contact their cell phone service provider for options.<\/p>\n<p><strong><span style=\"color: #f99901;\">How do you recommend we contact home?<\/span><br \/>\n<\/strong>If Wi-Fi is available, smartphones will be an asset.\u00a0 Apps like WhatsApp and Viber are great options for families to communicate while you are overseas.\u00a0 If families are interested in making sure a traveller has a phone connection, they should talk to their service provider about temporary international phone plans and or international calling card options.<\/p>\n<p><strong><span style=\"color: #f99901;\">What do I do in the event of an emergency or a major concern on tour?<\/span><br \/>\n<\/strong>Your tour director is your best asset while abroad with us.\u00a0 They will help you contact our 24\/7 Emergency Line to find a solution.\u00a0 Be sure to print out the On-Tour Info Packet from your Tour Centre before departing.\u00a0 It will be available for you 20 days before your trip and includes this number.<\/p>\n<p><strong><span style=\"color: #f99901;\">If I have purchased insurance through Explorica, how does it work while I am on tour?<\/span><br \/>\n<\/strong>You will be responsible for all on-tour expenses but you should save all receipts to file a claim when you return home.\u00a0 For detailed information, we recommend <a href=\"http:\/\/www.explorica.ca\/resources\/travel-protection-plan\" target=\"_blank\">contacting TripMate directly<\/a>.<\/p>\n<p><strong><span style=\"color: #f99901;\">Do I need a notarized form from parents with permission to take travellers out of the country?<\/span><br \/>\n<\/strong>Nope!\u00a0 This has all been covered in our Participant Release and Agreement that all travellers over 18 or parents\/guardians signed upon enroling a traveller on a trip.<\/p>\n<p><strong><span style=\"color: #f99901;\">I heard there is an entry fee for the country I am visiting?\u00a0 Is this included?<\/span><br \/>\n<\/strong>American and Canadian tourists visiting Nicaragua or the Dominican Republic are required to purchase a tourist card for $10 upon arrival.\u00a0 Please ensure that your group is prepared to pay this fee.\u00a0 All other entrance fees are included in our tours.<\/p>\n<p>Have more question? Visit the <strong><a href=\"http:\/\/www.explorica.ca\/faq.aspx\" target=\"_blank\">FAQ page<\/a><\/strong> on our website or <strong><a href=\"http:\/\/www.explorica.ca\/contact-us.aspx\" target=\"_blank\">contact us<\/a><\/strong> directly!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We stay in close contact with our group leaders and tour directors throughout the entire trip-planning process; from the first phone call to returning home, we are there every step of the way. Here are a few of the frequently asked questions that we get during the planning process: Do you give group leaders an <a class=\"more-link\" href=\"https:\/\/www.explorica.ca\/blog\/general-faqs\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172],"tags":[58,128,86,172,12],"class_list":["post-3189","post","type-post","status-publish","format-standard","hentry","category-teachers","tag-educational-travel","tag-student-travel","tag-student-trips","tag-teachers","tag-travel-tips"],"_links":{"self":[{"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/posts\/3189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/comments?post=3189"}],"version-history":[{"count":1,"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/posts\/3189\/revisions"}],"predecessor-version":[{"id":3190,"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/posts\/3189\/revisions\/3190"}],"wp:attachment":[{"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/media?parent=3189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/categories?post=3189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.explorica.ca\/blog\/wp-json\/wp\/v2\/tags?post=3189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}