EXPLORICA’S TRAVEL PROTECTION PLANS
Through Trip Mate, our third-party travel protection plan provider, four out of five Explorica travelers protect their tours with our travel protection plans. Explorica offers two great plans that help protect your educational travel investment.
EXPLORICA’S TRAVEL PROTECTION PLAN.
Our standard protection plan covers you for the following events:
- A traveller’s injury, sickness, or death of an immediate family member
- Theft of passport or visas
- Loss of luggage and personal effects
- Trip cancellation or trip interruption due to covered reasons such as a covered sickness, injury or death
- Trip cancellation or trip interruption due to terrorist acts, as defined.
CANCEL FOR ANY REASON GUARANTEE—THE EXPLORICA DIFFERENCE (APPLIES TO ENROLMENTS BEFORE 9/1/2012—NOT INCLUDED FOR ENROLMENTS AFTER 9/1/2012).
What truly separates Explorica’s Travel Protection plan from the rest is our Cancel For Any Reason guarantee. Administered by Trip Mate, Explorica’s third-party travel protection plan provider, Explorica’s Cancel For Any Reason guarantee protects your tour investment should you need to cancel your tour for any reason not currently covered in our travel protection plan, provided cancellation occurs two days or more before tour departure. The cost of Explorica’s Travel Protection Plan, including the Cancel For Any Reason Guarantee, is $15 per day, maximum $225. Along with the Cancel For Any Reason Benefit, purchasing this optional plan entitles you to the following benefits
EXPLORICA’S TRAVEL PROTECTION PLAN PLUS (AVAILABLE FOR ENROLMENTS AFTER 9/1/2012).
Along with providing you the same benefits as our standard Travel Protection Plan, the Explorica Travel Protection Plan Plus also includes our exclusive Cancel For Any Reason Waiver Benefit.
With our Cancel For Any Reason Waiver Benefit, if you cancel your trip for any reason not otherwise covered by this policy, we will reimburse you for 75% of the non-refundable cancellation fees which apply to your trip, provided:
1) Payment for this plan is received by Explorica within 14 days of your initial deposit/payment for your trip; and
2) You cancel your trip thirty (30) days or more before your scheduled trip departure date.
This Cancel For Any Reason Waiver Benefit does not cover: 1) penalties associated with any air or other travel arrangements not provided by Explorica; or 2) the failure of Explorica to provide the bargained-for travel arrangements due to cessation of operations for any reason.
The Cancel For Any Reason Waiver Benefit is provided by Explorica and is not an insurance benefit underwritten by United States Fire Insurance Company and must be purchased within 14 days of your initial payment for your trip.
TRAVEL PROTECTION PLAN BENEFITS
POST-DEPARTURE TRIP INTERRUPTION.
If you have to interrupt your Explorica trip after departure due to a covered injury, sickness, or death (your own or that of a travelling companion or an immediate family member) or for other covered events such as: cancellation of arrangements due to strike or bad weather; a documented theft of passports or visas; or a terrorist act which occurs in your departure city or in a city which is a scheduled destination for your trip provided the terrorist act occurs within 30 days of the scheduled departure date for your trip and your premium is received within 14 days of the initial deposit/payment for your trip, as defined, you will be reimbursed up to the trip cost for the unused, non-refundable land or water arrangements and the additional transport charges paid to return home or to rejoin your trip.
Provides up to $100 per day (maximum of $500) for reasonable accommodation and travelling expenses until travel becomes possible if you are delayed for more than 12 hours due to a covered reason such as injury, sickness, or death of you or your travelling companion; quarantine; loss of passport, travel
documents, or money; or natural disaster.
MEDICAL EXPENSE/EMERGENCCY ASSITANCE.
Provides reimbursement up to $1,000,000* for reasonable and customary medical expenses incurred within 365 days of a covered sickness which occurs while on your trip; emergency dental treatment received during your trip; up to $15,000 for the cost of emergency transport to home or an appropriate hospital, including escort expense (both, if deemed necessary by the attending physician), for a covered injury or sickness which occurs while on your trip; or the cost of homeward carriage if deceased.
THE ACCIDENT AND SICKNESS MEDICAL EXPENSE BENEFITS.
*Benefits of this plan are subject to a maximum benefit limit of $15,000 for those persons who at the time of a covered injury or sickness do not have valid hospital and medical insurance under a Government Health Insurance Plan of a province or territory of Canada.
BAGGAGE & PERSONAL EFFECTS.
Coverage up to $2,000 for direct physical loss or damage to your baggage, passports, or visas while on your trip. A $500 maximum limit applies to jewellery, gems, watches, cameras and camera equipment, and furs; a $250 per article limit applies to all other items. If, while on your trip, your baggage is delayed for 24 hours or more, we will reimburse you up to $100 for the purchase of necessary additional clothing and personal articles.
PRE-EXISTING CONDITIONS WAIVER.
The Plan Exclusion for Pre-Existing Conditions is waived if you purchase the plan within 14 days of your initial deposit/ payment for your trip and you are not disabled from travel at the time your plan payment is received.
A “Certificate of Coverage”, which provides complete details of the plan, including conditions, exclusions, and limitations, is available to you on our website under the Travel Protection Plan or is available to you at any time by request.
View Trip Mate’s complete Travel Protection Plan details and current Travel Insurance Certificate
The Explorica Travel Protection Plan benefits are administered by: Trip Mate, Inc. (In CA, dba Trip Mate Insurance Agency), 9225 Ward Parkway, Suite 200, Kansas City, Missouri 64114; tel. 1.800.888.7292.
Explorica Travel Protection Plan is underwritten by Northbridge General Insurance Corporation, Administrative Office: 105 Adelaide Street West, Toronto, Ontario, M5H 1P9. Property risks are underwritten by The Sovereign General Insurance Company, 500–6700 Macleod Trail S.E., Calgary Alberta T2H 0L3.
The cost for Explorica’s Travel Protection Plan is $15 per day of your tour, maximum $225. This plan must be purchased at the time of enrolment (applies to enrolments before 9/1/2012).
The cost for Explorica’s Travel Protection Plan is $12 per day of your tour, maximum $180. This plan must be purchased at the time of enrollment, and cannot be refunded once selected (applies to enrolments after 9/1/2012).
The cost for Explorica’s Travel Protection Plan Plus is $18 per day of your tour, maximum $270. This plan must be purchased at the time of enrollment, and cannot be refunded once selected (applies to enrolments after 9/1/2012).
HOW TO SUBMIT A CLAIM
Before you submit a claim to Trip Mate through your Travel Protection Plan, there are a few things you'll need to have ready:
- Your Plan Number: CN433C
- The departure and return date of your trip
- Depending on the reason for the claim, Trip Mate may indicate further documentation is required.
Claims may be reported to Trip Mate by any of the following methods:
- Online – visit https://www.travelclaimsonline.com/
- Phone – call to 1.800.888.7292 during business hours.
- Fax – 1.816.523.3379
- Mail - Trip Mate, Inc.
9225 Ward Parkway
Kansas City, MO 64114
If you choose to submit your claim online, you will be prompted to enter your plan number (noted above), and then redirected to the form you will fill out under TIC Travel Insurance. Make sure to only fill in the fields marked with asterisks.
Please note once finished with the online form, you must print, sign, and send it to Trip Mate.